We’re a global team of over 400+ people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone.
The role
We are looking for an experienced Senior Engineer to join our newly formed Observability team. This is a critical role focused on providing observability solutions for all customers. You will work closely with your engineering team and product manager to achieve operational excellence, maximize customer satisfaction, and deliver key product differentiation features, customer satisfaction, and product differentiation.
What you'll do
- AI Enablement: Use AI to find unnecessary workloads and missing signals in our logs and metrics pipeline, and ensure AI agents can consume observability data safely.
- Operational Excellence: Ensure our existing observability offering is up and running all the time.
- Product Differentiation: Ideate and develop innovative new features that attract our target customer segment, drive product engagement, and ultimately fuel growth.
- Customer Satisfaction: Support our existing external customer base by resolving escalated support issues and collaborating with them to understand and solve their needs.
- Technical Implementation: Guide the team in the hands-on implementation of key platform features, ensuring maintainability and performance.
- Team Enablement: Empower your team to act as "product custodians" by consistently addressing foundational and production issues.
- Collaboration: Practise effective communication and collaboration both within the team and across the wider organization and act as a role model in transparency for your peers.
What we're looking for
- A passion for coding and for sharing your knowledge with peers, plus the product sense to design innovative, cloud-native products with customers in mind
- Practical AI experience: you’ve built and run production LLM features, measured the quality of non-deterministic output, and know when a simpler, cheaper method works better. You use AI tools in your own engineering work and share what you learn
- Distributed systems and databases: experience designing cloud-based distributed systems, strong database fundamentals (OLAP vs. OLTP, persistence, replication, clustering), and SQL proficiency to work with our platform’s master database
- Observability at scale: extensive experience with large-scale observability, including Prometheus, Grafana, and OpenTelemetry, and a solid grasp of SLAs, SLOs, and SLIs
- Nice to have: ClickHouse experience, especially for logs, metrics, and OpenTelemetry
Amazing! What’s next:
If you think Aiven is the place for you and that our values align with yours, send us your resume and we’ll get in touch!
Global Benefits:
Our global benefits are designed to help you thrive and grow, personally and professionally:
- Participate in Aiven’s equity plan.
- Balance work and life with our hybrid work policy.
- Choose the equipment you need to set yourself up for success.
- Use your Professional Development Plan budget for learning opportunities.
- Receive holistic wellbeing support through our global Employee Assistance Program.
- Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time)
- Enjoy country-specific benefits for our global cast.
How to Recognize and Avoid Employment Scams:
There has been a rise in fake job postings used by scammers to get personal information. At Aiven, all of our emails relating to recruitment come from an @aiven.io domain and all of our interviews are conducted by video call or in person. Our interviews will never occur via text or chat. If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at recruitment@aiven.io.
Equal Opportunities:
Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.
At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at recruitment@aiven.io.